                [ADJUSTMENT OF PAYMENT]

General rules:
     
     * Thank customer for payment received.
     * Reinforce terms of the credit agreement you have with 
        the customer, especially when payment is due.
     * End on a positive note.
                         COMPANY
                         ADDRESS
                     CITY, STATE ZIP




Date


Name
Address
City, State Zip


Dear           ,
     We were glad to hear from you regarding your account 
with us.
     We accept the plan you propose for repaying the balance 
of [amount].  You will receive regular statements that 
conform to the plan you proposed.  We are confident you 
proposed this plan in good faith and will gradually reduce 
your past due amount while keeping the current balance up to 
date.
     Please understand that we fully expect this new 
commitment schedule to be met regardless of any conditions 
or circumstances.
     If there is anything else we can do to help, please let 
us know.


Sincerely,


Name
Title

